The safety and security of your personal data are of great importance to Anmaleve Calibration Ltd. We are committed to protecting the data we collect by complying with all applicable data protection laws during the collection, processing and use of your data.
What information do we collect?
We collect the minimum amount of information from you when you contact us using email, phone, text and when you submit information onto our website www.anmaleve.co.uk
The types of personal data collected include:
- Company address
- Email address
- Phone number
- Fax number
- Payment details for purchases
- Details of Equipment that may require service, calibration or repair
- Details of your orders or transactions with us
- Records of your contact with us
- Information from credit referencing agencies
What do we use the information for?
Once consent has been given we will use the information you provide about yourself to:
- Improve customer service
- Deal with your transaction request
- Improve our products and services
- Contact you periodically to provide updates regarding your enquiry
- Market our products and services
At any time, you have the right to withdraw consent and your data will be deleted unless there is a legitimate requirement for the data to be stored.
Processing of Data
We process your data only to the extent necessary and provided that it is legally permissible, e.g. if this is necessary for contractual purposes, or in order to allow you to use our site or provided that you have given your express consent.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How do we protect your information?
To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect.
Do we disclose any information to outside parties?
We do not disclose any personal information obtained about you to third parties except when we need to do so in order to complete the transaction you requested e.g. when arranging for a courier company to deliver your goods or have a legal obligation to do so.
How long do we retain your information?
Your data will only be retained for as long as is necessary for the respective purpose it had been collected for. If data is no longer required, we will delete it unless there is a legal retention period applied. In this case, the data will not be used other than for the legal retention purpose and will be deleted upon the end of the applicable retention period.
Requests for information, correction and deletion of data held
You may request information regarding the data stored about you and have incorrect data corrected. You may also request deletion of data that is no longer necessary for their specific purpose or is otherwise processed in violation of applicable data protection law. If you want your data to be removed please contact us on email@example.com to confirm your request.
Right to complain
If you have any concerns regarding the way your data is being handled, please contact us in the first instance so that we can investigate and settle the matter. Alternatively, contact the Information Commissioners Office (ICO).
Changes to this policy
How to contact us
If you require any further information or clarification with regards to this policy, please contact us via email, firstname.lastname@example.org, or at:
Anmaleve Calibration Ltd
3 The Brae
Policy Dated – 20th May 2018